Page 88 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

Another important aspect that the Company continues to focus on enhancing for the employees this year is English
proficiency skill improvement. Employees’ needs to improve English proficiency were provided with a 3-month self-
study program via Voxy Online Platform and could participate directly in English language training with native
speakers through workshops such as English for Effective Communication and Effective E-Mail Writing.
In addition, by cooperating and partnering with education associations and technology companies, the Company
has established the Thaicom New Space Academy to serve as a hub for integrating the development of employees
and organizations in the field of space technology, such as Cloud Computing, which is delivered by Amazon Web
Service (AWS), and Artificial Intelligence & Machine Learning, which is delivered by The Artificial Intelligence
Association of Thailand (AIAT). In 2022, the Company sent potential employees to participate in the “Super AI
Engineer” project for a period of 1 year as well as formulated a program to develop AI skills for all employees at all
levels, starting with the “AI for Leader” course for the executive level.
In 2022, the pieces of training are organized into the following 6-course categories:

1. The Mandatory Course is to comply with legal regulations and be in line with corporate strategy.
2. The Functional Development Course is to develop and enhance professional skills. The courses in this
category focus on the development of technical skills in the workplace through virtual workshops, and
famous speakers who are recognized by both inside and outside the organization.

3. The Leadership Development Course is to develop middle- and high-level executives in terms of business
and human resource management skills for maximum efficiency. These include promoting social skills (Soft
skills) and emotional skills (Emotional intelligence) to effectively manage the team and create a good
Employee Experience for subordinates.

4. The Talent Development Program is by strategic development that focuses on building capability for
success to create change in the organization both in the short and long term, as well as keeping high
potential employees who play a role in driving the organization.

5. The Successor Development Program is an integral part of "Succession Planning" which the company has
continuously implemented to prepare employees with high potential to have leadership and be ready to
take responsibility for higher positions through various human resource development courses. It is also
designed to have a learning period with both short-term and long-term practice sessions including the
formulation of an Individual Development Plan that would enhance identified goals and ensure it is
monitored by the direct supervisor appropriately.

6. The Digital and Technology Course is to promote skills and knowledge in digital and ever-changing
technologies and to build the company's ability to cope with competitive situations and market volatility, as
well as to create continuous and sustainable growth for the company.

The Company has set the targets for employee development of 2022 as shown in the table below.
Key Indicator Target of 2022
A total number of trainees (not repeating) >=30% of the employees
The number of employee training hours per person per year >= 20 hours
Satisfaction level of the Internal training course >= 3.50 points (total of 5)
Employees who attend the training must be trained in accordance with the >= 80%
content requirements of each course.

Part 1 Page 74