Page 33 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

The services such as eSport Platform, Consultancy and Installation, and Video Production services target
corporate customers, such as companies, government agencies, and commercial premises (e.g. hotels and
apartments).

Telephone Business Abroad

3. Telecom Business Abroad by Shenington Investments Pte Ltd. (SHEN) Group

The Company offers telephone and related communications and network services in the Lao PDR through its
investment in Shenington Investments Pte Ltd. (SHEN), a holding company registered in Singapore. Shenington
owns 49% of the Lao PDR’s largest telecommunications company, Lao Telecommunication Public Company.
Lao Telecommunication Public Company (LTC)

Nature of Products or Services
(1) Nature of Service

LTC has been granted a license to operate the following telecommunications services in the Lao PDR;

(1) Digital Mobile Phone Service (GSM 900/1800/WCDMA 2100, LTE 1800, 2300 & 2600 MHz)
(2) Public Switched Telephone Network (PSTN)

(3) Fixed Wireless Local Loop – GSM
(4) Broadband Internet: both fixed broadband and mobile broadband services such as leased line, DPLC and
IPLC), IP Transit, Internet Fiber to the home (FTTH), and Internet SIM Card.

(5) International Roaming Service (IR)

(6) Value-added services for mobile phones
(7) Telecom Enterprise Solutions Services

LTC’s income came from local and international telephone service charges, monthly subscription fees, income from
sales of handsets (Fixed Wireless Local Loop - GSM) and SIM cards, monthly internet service charges, leased line
service charges, mobile broadband packages, international roaming (IR) and domestic and international telecom
inter-connection (IC) charges, value-added service charges and telecom enterprise solutions services charge.

Competition and Marketing

(1) Industry Outlook and Competition
Currently, there are 3 fixed-line operators in Lao PDR: Lao Telecommunication Public Company, ETL Company
Limited (ETL), and Star Telecom Company Limited (UNITEL), and 6 cellular phone operators namely LTC, T-PLUS
(100% owned by LTC), ETL, UNITEL, Lao Asia Pacific Satellite (U-LINK), and BEST Telecom (originally Sky
Telecom), the latest company to enter the telecommunications market, launching services in August of 2021 utilizing
ETL’s network. LTC holds the top rank in market share while UNITEL, T-PLUS, ETL, U-LINK and Best rank second
to sixth, respectively.
In addition to telephone services, there are five major Internet service providers in the Lao PDR, namely LTC, ETL,
UNITEL, Planet Computer Company Limited (Planet Online) and Best Telecom (previously Sky Telecom Company
Limited), with LTC holding over 65% of the market share. In 2021 and 2022, all internet services previously provided
by Tplus were transferred to LTC.

Part 1 page 20
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