Page 17 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

resources management policy. We strongly believed that employees are our most asset and the key indicator of
our competitive advantage to the organization's growth and sustainable success.

The Company has thoroughly formulated a human resource strategic Plan for 2020 - 2022 that focuses on
the 4R transformation namely; Organizational structure is designed to respond to challenges and able to create a
competitive advantage (Right Structure), Develop work skills of our employees within an organization which is the
key to driving the growth of the organization (Right People), especially upgrading the digital skills that play a vital
role in the new era to increase their potential. In addition, the organization also focuses on employees’ behavior that
is conducive to business operations by creating new corporate cultures and instilling them into employees’ minds,
and helping them embed, understand, and properly act in the same way. The most important thing is that our
management and human resources department must appreciate and understand the values of employees at all
levels to attract and retain talent to stay with the organization (Right Culture & Values). Focusing on streamlining the
working process (Right Process) is another strategy that the organization continuously operates to reduce complex
and duplicated work processes and help the employee to access information more easily and flexibly.

From all the above, the strategic planning for human resources policy of Thaicom Public Company Limited has
been drawn up to create an organization that has immunity to our human capital to cope with global changes
by adhering to values, goals, corporate cultures and to encourage employees to realize their full potential to
create the high-performing organization that will be the center of excellence in both employee and
organization’s capabilities.

3. Strategy for Sustainability

Thaicom Public Company Limited emphasizes the importance of sustainable development and has goals that take
into account sustainability in all dimensions: economic, social, and environmental. This is to respond to the needs
and expectations of, create shared value for and reduce the impact on stakeholders in the business value chain
and also includes operating within the framework of corporate sustainability development in line with the Sustainable
Development Goals (SDGs) of the United Nations. In addition, the Company also operates within its sustainable
development framework with the following strategies:

1. Doing Business with Responsibility
The Company is committed to conducting business with responsibility to society, the environment, and all
stakeholders by adhering to good corporate governance and business ethics in order to create added value
and investment in businesses that promote and develop sustainability, innovation, and mutual benefit
throughout the business value chain.

Our strategies:
 Strategize partnerships to ensure long-term business sustainability

 Develop innovative products and services, and new businesses
2. Caring for People & Society

The Company adheres to social responsibility regarding human rights and labor laws, promotes the
management and caring of employees with equality, fairness, and good health, and promotes social care by
providing equal opportunities to access information and connect with our innovative technology in every area
and in every situation, sharing information, and fostering innovation for a better quality of life.

Part 1 page 4
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