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Part 2 Corporate Governance

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In 0 21, the Company recertified as a member of Thailand’s Private Sector Collective Action against Corruption
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(CAC) for the third term after receiving the first certification in the year 0 1 5 and recertified for the second term in
the year 2018.
The Company has disclosed the Anti-Corruption Policy on our website at www.thaicom.net under the section of
Corporate Governance > Corporate Governance Policy > Anti-Corruption.

In 2022, the Company did not find any complaints about corruption and if such an incident occurred, the Company
will strictly follow the rules and penalties.
4. Whistleblowing

The Company operates its business with adherence to the principles of corporate accountability, authenticity, and
transparency so the Company is committed to protecting its business operation and property from the risk arising
out of any conduct which violates the code of conduct and any fraud which affects the reputation or the value of
the shareholders of the Company. The Board has approved the Company's Whistle-blowing Policy in order to
provide channels for reporting and to encourage directors, executives, employees, and stakeholders to report any
information on misconduct and/or fraud occurring in the Company. This Policy has set a procedure to manage all
complaints and reports of misconduct of fraud, protection of whistle-blowers, and confidentiality. In addition, on
November 8, 2022, the Board reviewed and resolved to approve the revision of the Whistle-blowing Policy to be
aligned with the Company’s current business operation.
Channels for making a complaint or reporting misconduct or fraud

1. If employees have any cause for concern over matters relating to misconduct or fraud, they must immediately
report their concerns to their immediate line manager verbally or in writing. If the line manager ignores or
dismisses the concerns raised, the employees must report their concerns to the next-level manager. The
employees must not conduct any investigation or ask any questions about their concerns independently.
2. If the employees suspect any Company supervisor or manager is involved in misconduct or fraud, the employees
can report any concerns through the following channels:

2.1 Head of Internal Audit, E-mail: [email protected]
2.2 Head of Human Resources, E-mail: [email protected]

2.3 Ethics Hotline; on the company’s Intranet. Any information is passed directly to the Chairman of the Audit
Committee, the Head of Internal Audit and the Head of Human Resources.

2.4 Head of Audit and Risk Committee, E-mail: [email protected]
3. If employees suspect a senior manager at the Department Head-level or above, the Head of Internal Audit, or
the Head of Human Resources is involved in misconduct or fraud, the employees should notify the Chairman of
the Audit and Risk Committee or the Chairman of the Board of Directors.

4. Responsible Executives noted in Article 1. and 2., upon receiving notification of misconduct or fraud, must report
to the Internal Audit Department of the Company within 7 working days.

5. For external parties, complaints or reports can be lodged on www.thaicom.net under the section Corporate
Governance > Ethics Hotline. Their complaints or reports will be sent directly to any of the following:

Part 2 page 73