Page 62 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

Expectation/Needs Response Performance in 2022
Suppliers/Partners
1. Adhere to ethical and Communicate business practices 1. Applied the Supplier Charter to existing
transparent in according to Good Governance to and new suppliers/partners in order to
conducting business suppliers/partners thoroughly and follow the same guidelines for equal
together. Keep equality consistently. Follow the sustainable treatment.
and fairness across the development policy in dealing with 2.Directly listened to the opinions and
supply chain. Conduct business partners, which has suggestions of suppliers/partners.
a transparent and established guidelines for fair 3. Provided complaint and whistleblowing
verifiable procurement treatment in terms of selection of channel via Ethics Hotline to report on
system. suppliers/partners, and shall be in fraud or corruption (if there is any).
accordance with trade partners' 4. In 2022, the Company
practices and maintain lasting examined its domestic suppliers on
relationships taking into account Human Rights using the HRDD
on mutual benefits and business Checklist and selected 5 critical
growth. Adhere to Human Rights suppliers. The results from the Check
Policy. List found that suppliers demonstrated
positively practices on Human Rights to
their employees.
2.Compliance with the Adhere to the contract and abide in 1. The averaged actual payment from
terms of the contract or order to maintain the credibility of January to December 2022 is 31 days
agreement for payment the company and follow the while the averaged committed payment is
of product and service. Company's Code of Conduct. within 45 days.
Adhere to the policy on fairness and 2. Provided communications channels
responsibilities towards business via Annual Report, 56-1 One Report,
partners and/or creditors and website, social media (Facebook,
Intellectual Property Policy. Youtube, LinkedIn, and Twitter), and other
media platform.
3.Open opportunities in Provide support on knowledge 1. Participated in events and activities that
doing new business sharing as well as communicating open an opportunity to meet with
together or collaborate in order to see the trend and business partners for future business
on products and direction of the company’s and collaboration. In 2022, the Company
services development business operation. used Online meeting systems (Zoom
Collaboration on product and Meeting/ Microsoft Team) for business
service development and negotiations, and International Satellite
improvement. Industry Seminar participation.
New business cooperation by 2. Collaborated in our new businesses
using the strengths and expertise such as Drone Project and Future
of each company. Satellite Project.
4. Listen to opinions and Listen to opinions and suggestions The Company provided an opportunity for
suggestions through the Company's business partners to submit complaints if
communication channels. they were not treated fairly from doing
business together, or if they found that there
was fraud in the procurement with other
partners. The Company has a channel to

Part 1 Page 48