Page 61 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

Expectation/Needs Response Performance in 2022

6. Participation in The Company gives employees the 1. Organized the Thaicom Sharing Outloud
expressing opinions opportunity to participate in project, selected potential employees from
expressing their opinions through various business projects of the company
various activities or channels. (Growth Projects) to be speakers to share
knowledge and work experiences with other
groups of employees and allowed
participating in expressing opinions to
expand the business in the future.
2. Human Resources Department conducted
internal customer satisfaction survey in
terms of service quality, knowledge, and
competence of employees in each
department that support the organization's
effectiveness. This survey aims to empower
organizations to move into the “Digital
Workplace” by providing opportunities for all
employees to express their opinions
honestly. All opinions will be presented to
the management team to be informed and to
create improvement plans for better service.
Regulators
1. Conduct business in Comply with the laws and Organized meetings with government
accordance with laws regulations, conduct business in agencies to clarify on related issues 53
and regulations. accordance with good corporate times.
governance policy, and adhere to
business ethics and Code of
Conduct. Adhere to the Company's
Anti-corruption Policy (2017
revision)

2.Cooperate in providing Cooperate in the projects or 1. Provided communications channels to
information and support assignments of government receive news information on the
government programs sectors, which will benefit the movement of the company such as
or activities as general public and the country. Annual Report, 56-1 One Report,
requested Share knowledge and experience social media (Facebook, YouTube,
with government agencies on Instagram), website and publicly
satellite technology and related. company press release.
Cooperate in supporting 2. Organized various activities for
Information and expertise as regulators such as training for
requested as well as provide government personnel 10 times,
assistance to the government such company visits for 10 times.
as during disasters. 3. Provided information and participated in
government activities 125 times.

Part 1 Page 47