Page 59 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

Expectation/Needs Response Performance in 2022
skills necessary for performance performance review, supervisors and
appraisal to supervisors at all employees can review it any time as
levels for creating openness appropriate.
environment to listen to each 3. Promote a 360-degree performance
other's opinions and feedback assessment to get other opinions from
between supervisors and other aspects.
employees aiming to build
motivation and continuously
develop the potential of employees
every year.

3.Job security, career The Company continuously 1. Provided annual Training Roadmap and
path and personal skill focuses on developing the training target each year.
development to work knowledge and skills of employees 2. Total training hours in 2022 was 23.78
effectively and ready at all levels covering managerial & hrs./employee/year with a total of thirty-
for work in the world of leadership skills, professional nine internal and external training
rapidly changes skills, as well as digital and courses.
technology skills. In addition, the 3. Provided various global online learning
company provides personnel platforms such as Udemy, BrighterBee,
career advancement including Coursera, AIS LearnDi, PacRim
developing talented employees Microlearning, etc. So that employees
through learning from both inside can select the training courses which
and outside organizations matched their interests and needs and be
integrating training in various able to learn anytime and anywhere (Self-
channels such as self-paced paced learning).
learning, classroom, online, direct 4. Set up an individual development plan for
experience from others i.e., talented employees.
supervisors, executives, and 5. Established Thaicom New Academy
subject-matter expert, etc. aiming to recruit and develop people with
systematic approaches to build both the
organization and people’s capabilities.

4. Happy work environment The company provides a safe and 1. Provided internal communications
and working atmosphere conducive working environment for channels including email, social media
effective work, which will (Facebook, YouTube, Group line,
encourage creativity, innovation, website, intranet, and internal bulletin
and collaboration. boards.)
2. Provided additional channels for
comments and suggestions such as
web-board and Townhall meetings,
Satisfaction Surveys.
3. Organized various recreational activities
throughout the year for employees to
relax and to create good and happiness

Part 1 Page 45