Page 57 - 56-1 One Report 2022 EN

Part 1 Business Operation and Operating Performance

Expectation/Needs Response Performance in 2022
Shareholders
1. Continue growth with Set business goals with a focus on 1. In the year 2022, the Company set out the
good performance, revenue and profit growth in annual strategic direction and goals along
higher return on adhering to good corporate with the operations that adhere to good
investment, and governance policy and code of corporate governance, in which the overall
appropriate dividends conduct, and with the framework of performance turned out positively.
payment sustainable development Including Additionally, the Company was able to
business continuity standards maintain the standard of both excellent in
(BCMS) ISO 22301. good corporate governance for the tenth
consecutive year, and met the business
continuity standards. Furthermore, the
Company has the policy to pay an
appropriate dividend as a return on
investment to the shareholders
continuously; however, the dividend
payment must be paid of not less than
40% of net profits from the separate
financial statement and shall not exceed
the retained earnings. Also, the dividend
payment shall not materially affect the
Company’s investment plans and business
operations, and depends on cash flow as
well as any other future obligations of the
Company and its subsidiaries, including
the obligations with the financial
institutions.
2. Respect shareholders' Welcome all recommendations and The Company realizes and respects the right
rights and be feedbacks through various and equitable treatment of shareholders
transparent and channels. Disclose company including the disclosure of the Company’s
verifiable information transparently and information through various channels for
verifiable. shareholders to be able to contact and obtain
the Company information i.e.
1. Annual General Meeting of Shareholder
Meeting, in 2022 it was held on 25 March
2022 by electronic means (the electronic
means system was completely
accommodated and flexible for
shareholders to attend the meeting,
voting and asking questions/providing
opinions as per their basic rights).
2. Opportunity Day: To meet with
Shareholders and Analysts via SET
Online System. In 2022, this activity was
held 4 times.

Part 1 Page 43